Privacy Policy

Your Trust is Our Commitment

Last Updated: February 12, 2026

At Gold House (A unit of Neeraj Kumar Suraj Kumar Jewellers Private Limited), we value the trust you place in us. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our showroom in Deoria or use our website.

1. Information We Collect

We collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products. This includes:

  • Personal Identifiers: Name, address, phone number, and email address.
  • KYC Data: Government-issued identification (PAN card, Aadhaar) as required by Indian law for high-value jewelry transactions.
  • Transaction Details: Purchase history, billing information, and payment preferences.

2. How We Use Your Information

We use the information we collect for various business purposes, including:

  • To process your transactions and maintain accurate records of your purchases.
  • To send you updates regarding daily gold rates, new collections, and exclusive festive offers.
  • To comply with statutory and legal requirements under the Prevention of Money Laundering Act (PMLA) and other Indian laws.
  • To improve our showroom services and personalize your shopping experience.

3. Data Protection & Security

We implement robust technical and organizational security measures designed to protect the security of any personal information we process. Since we deal in high-value assets, your data is treated with the same level of security as our physical inventory.

Please note that no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, but we follow industry best practices to safeguard your privacy.

4. Sharing of Information

We do not sell, rent, or trade your personal information to third parties. We may share information only in the following circumstances:

  • Legal Obligations: To comply with legal processes, government requests, or applicable laws in India.
  • Certification Agencies: Sharing necessary data with IGI or BIS for hallmarking and certification purposes of your specific jewelry.

5. Your Privacy Rights

You have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact us at the details provided below.

6. Cookies & Tracking

Our website may use cookies to enhance user experience. You can choose to set your web browser to refuse cookies, or to alert you when cookies are being sent.

7. Contact Us

If you have questions or comments about this policy, you may contact our Grievance Officer at:

Gold House

Address: Arya Samaj Gali, Ward No. 22, Malviya Road, Deoria, UP - 274001

Email: info@goldhousedeoria.com

Phone: +91 98393 16244